Guest Services, Lift Hours, Welcome Center, Check-In & The Hub
Hours of Operation
Welcome to Stratton Mountain Resort. We hope you enjoy your visit with our numerous lodging properties and activities located on resort. For lodging guests, please see below for check-in information at either the Welcome Center or Black Bear Lodge, depending on your arrival time. Be sure to check the Mountain Report for real time openings and closures, as things may change due to weather at any time. We can't wait to see you out there!
Mountain Report
Village Store Hours
Village Dining Hours
Activities rich-text, responsive-table
Mountain Report
Village Store Hours
Village Dining Hours
Activities rich-text, responsive-table
Lift Hours - Summer
All hours are weather permitting
Real time lift open and close statuses can be found on the Mountain Report page.
The Gondola and American Express will be open select Mondays and Fridays throughout the summer. Check out the full schedule here.
Summer:
Gondola last ride up: 4:30pm, Last ride down: 4:45pm
Gondola is approximately a 14 minute ride.
Real time lift open and close statuses can be found on the Mountain Report page.
The Gondola and American Express will be open select Mondays and Fridays throughout the summer. Check out the full schedule here.
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | |
|---|---|---|---|---|---|---|---|
| Summer: Gondola & American Express | 10am - 5pm | 10am - 5pm | Closed | Closed | 10am - 5pm | 10am - 5pm | 10am - 5pm |
Summer:
Gondola last ride up: 4:30pm, Last ride down: 4:45pm
Gondola is approximately a 14 minute ride.
Black Bear Lodge - 24 Hour Check-In
All Hotel & Lodging Reservation Check-In Times
Check-in: 4:30pm
Check-out: 11am
Your around the clock resource for information, lodging check-ins, resort help and more.
Pre-purchased lift tickets can be picked up at this location.
Address: 61 Middle Ridge Rd, Stratton Mountain, VT 05155
BLACK BEAR LODGE HOURS
Hours are subject to change.
Check-in: 4:30pm
Check-out: 11am
Your around the clock resource for information, lodging check-ins, resort help and more.
Pre-purchased lift tickets can be picked up at this location.
Address: 61 Middle Ridge Rd, Stratton Mountain, VT 05155
BLACK BEAR LODGE HOURS
Hours are subject to change.
| BBL Front Desk | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
|---|---|---|---|---|---|---|---|
| Year-round | 24 hours | 24 hours | 24 hours | 24 hours | 24 hours | 24 hours | 24 hours |
Main Base Lodge, Mid Mountain & Sun Bowl
These hours represent when the lodges are open and are available for facilities. These are not the operating hours of food and beverage locations or services in these lodges.
| Winter Hours | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
|---|---|---|---|---|---|---|---|
| Main Base Lodge | 7am - 5pm | 7am - 5pm | 7am - 5pm | 7am - 5pm | 7am - 5pm | 7am - 5pm | 7am - 5pm |
| Mid Mountain Lodge | 9am - 3pm | 9am - 3pm | 9am - 3pm | 9am - 3pm | 9am - 3pm | 9am - 3pm | 9am - 3pm |
| Sun Bowl Base Lodge | 7:30am - 5pm | 7:30am - 5pm | 7:30am - 5pm | 7:30am - 5pm | 7:30am - 5pm | 7:30am - 5pm | 7:30am - 5pm |
The HUB
Limited LOCKER & Bag Check availability
The HUB is located in the main base area, next to the Gondola. The HUB has bag check, as personal items may not be stored in any base lodge.
THE HUB HOURS
Hours are subject to change.
*Holiday Hours: 7:30am - 4:30pm
Season Locker Rental
Seasonal lockers are located at skier drop off.
Lockers can comfortably hold equipment for a family of 4 and be securely locked with a combination lock of your choice.
The entrance to the locker room is secured with a keypad and code. Once you purchase you will receive the door code.
$734 for the 23/24 winter season
To purchase please call Guest Services at 802-297-4001
The HUB is located in the main base area, next to the Gondola. The HUB has bag check, as personal items may not be stored in any base lodge.
THE HUB HOURS
Hours are subject to change.
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | |
|---|---|---|---|---|---|---|---|
| Winter | 7:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 7:30am - 4:30pm |
Season Locker Rental
Seasonal lockers are located at skier drop off.
Lockers can comfortably hold equipment for a family of 4 and be securely locked with a combination lock of your choice.
The entrance to the locker room is secured with a keypad and code. Once you purchase you will receive the door code.
$734 for the 23/24 winter season
To purchase please call Guest Services at 802-297-4001
Welcome Center
Welcome Center
Condo & Private Home Check In
Check-in: 4:30pm
Check-out: 11am
Home for general information, lodging reservation check-ins and more.
For all inquiries, please call 1-800-STRATTON (787-2886)
Pre-purchased lift tickets can be picked up at this location.
For after hours check-in please proceed to the 24/7 Black Bear Lodge Front Desk
61 Middle Ridge Rd, Stratton Mountain, VT, 05155
Turn right out of the Welcome Center, make the next left onto Middle Ridge Road. Black Bear Lodge will be less than a 1/4 mile down on your right.
Hours are subject to change.
Condo & Private Home Check In
Check-in: 4:30pm
Check-out: 11am
Home for general information, lodging reservation check-ins and more.
For all inquiries, please call 1-800-STRATTON (787-2886)
Pre-purchased lift tickets can be picked up at this location.
| Welcome Center | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
|---|---|---|---|---|---|---|---|
| If Closed, Check-In At Black Bear Lodge | Closed | Closed | Closed | Closed | Closed | Closed | Closed |
For after hours check-in please proceed to the 24/7 Black Bear Lodge Front Desk
61 Middle Ridge Rd, Stratton Mountain, VT, 05155
Turn right out of the Welcome Center, make the next left onto Middle Ridge Road. Black Bear Lodge will be less than a 1/4 mile down on your right.
Hours are subject to change.
Stratton Electric Vehicle Chargers
Stratton Mountain Resort Electric Vehicle Chargers
EVC Chargers are available 24/7 at a first come first serve basis.
At Stratton you can find electric charging at the resort at the following locations:
All our current chargers are ChargePoint Level 2 systems.
EVC Chargers are available 24/7 at a first come first serve basis.
At Stratton you can find electric charging at the resort at the following locations:
- Welcome Center - 3 charging stations. Located in 3 designated parking spots closest to the flag poles.
- Lot 1 - 8 charging stations. Located in first parking spots on your right upon entry.
All our current chargers are ChargePoint Level 2 systems.
Guest Services
Guest Services, located at the Main Base Lodge, is there to help with general resort questions, season passes and lift tickets. Per-purchased lift tickets and season passes can be picked up at Guest Services. Lift tickets can be purchased at this location. Please visit the outside ticket windows.
For all inquiries, please call 802-297-4001
Stratton's Lost & Found can be found in the main Base Lodge at the Info Desk. This is the best place to stop for general resort questions, to pick up a trail map or to check lost and found. We are here to help!
GUEST SERVICES HOURS
Hours are subject to change.
Guest Services is CLOSED for the summer season. Please visit The HUB, open when the lifts are, located near the Gondola, for tickets and information.
Season Locker Rental
Seasonal lockers are located at skier drop off.
Lockers can comfortably hold equipment for a family of 4 and be securely locked with a combination lock of your choice.
The entrance to the locker room is secured with a keypad and code. Once you purchase you will receive the door code.
• $734 for the 23/24 winter season
• To purchase please call Guest Services at 802-297-4001
For all inquiries, please call 802-297-4001
Stratton's Lost & Found can be found in the main Base Lodge at the Info Desk. This is the best place to stop for general resort questions, to pick up a trail map or to check lost and found. We are here to help!
GUEST SERVICES HOURS
Hours are subject to change.
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | |
|---|---|---|---|---|---|---|---|
| Winter | 7:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 8:30am - 4:30pm | 7:30am - 4:30pm |
Guest Services is CLOSED for the summer season. Please visit The HUB, open when the lifts are, located near the Gondola, for tickets and information.
Season Locker Rental
Seasonal lockers are located at skier drop off.
Lockers can comfortably hold equipment for a family of 4 and be securely locked with a combination lock of your choice.
The entrance to the locker room is secured with a keypad and code. Once you purchase you will receive the door code.
• $734 for the 23/24 winter season
• To purchase please call Guest Services at 802-297-4001
Lift Hours - Winter
All time are weather permitting
Real time lift open and close statuses can be found on the Mountain Report page.
Winter:
*Upper Mountain: Close 3:30pm from Opening Day to January 13, 2024. Upper Mountain remains open till 4pm after January 13, 2024.
Real time lift open and close statuses can be found on the Mountain Report page.
Winter:
*Upper Mountain: Close 3:30pm from Opening Day to January 13, 2024. Upper Mountain remains open till 4pm after January 13, 2024.
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | |
|---|---|---|---|---|---|---|---|
| Winter - Lifts | 8:30am - 4pm | 9am - 4pm | 9am - 4pm | 9am - 4pm | 9am - 4pm | 9am - 4pm | 8:30am - 4pm |
| Winter - Summit Lifts* Gondola Ursa Snow Bowl Shooting Star | 8:30am - 4pm | 9am - 4pm | 9am - 4pm | 9am - 4pm | 9am - 4pm | 9am - 4pm | 8:30am - 4pm |
| Winter - Holiday Hours Dec 23, 2023 - Dec 31, 2023 Jan 15, 2024 Feb 19, 2024 | 8:30am - 4pm | 8:30am - 4pm | 8:30am - 4pm | 8:30am - 4pm | 8:30am - 4pm | 8:30am - 4pm | 8:30am - 4pm |