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FAQ

How do I apply?

There’s only one way to apply…. online at stratton.com. Click on a job to read more about it. If you like what you see, apply. If you want to keep looking, you can do that too. Just apply for ONE job, and mention in your cover letter that you’re open to other jobs also.

What do you look for in applications and resumes?   

We’re looking for people that are passionate about life and what they do. Creativity and humor is always welcome, especially after looking at hundreds of applications, but please keep it professional.

Tell the truth. We’re going to find out who you are eventually, so just be yourself.

Sure, everyone likes to brag from time to time, but we don’t need to know your GPA or what sports you played in high school (unless you’re in high school…). Keep it simple.

Include a work reference or two.

A short and sincere cover letter is ALWAYS a nice touch!

When should I apply for a job?

We start posting jobs for the winter season in late summer. Keep checking the website through early fall and into December. We try to have most jobs filled by Thanksgiving. Some jobs remain posted throughout the season, so just keep looking until you see something you like. Then go for it.

I can’t find the job I want online. Why?

If the job you’re looking for is not posted online, the position is no longer available. We update the job postings on a daily basis, so what you see is what you can apply for!

I applied online. What do I do now?

Well, the hard part’s over, so now you can relax!  We review applications on a daily basis, and respond to applicants via email. You’ll hear from us even if we decide to pursue other candidates. If you don’t use email a lot, ask us to call you in your cover letter.

If you don’t hear from someone within a week, please feel free to contact us. Sometimes little glitches happen and your application never comes through. We like to know when this happens so good applicants don’t get lost.  

I worked at Stratton last season and want to work the same job this season. What should I do?

You should talk to your manager or supervisor about your desire to return to work. After they confirm they would like to hire you back, stop in to HR and we’ll give you the paper work you need. 

*Never assume you have your job back. Things can change between seasons, so it’s important to touch base with your manager and check in with Human Resources before the season starts.

What if I want to work in a different department this season? Do I have to apply all over again?

Not exactly…. Here’s how it works.  You let us know you want to change departments. After making sure you have an application on file, we get in touch with your previous manager or supervisor and see what they say about you. Then we’ll probably ask you for a few minutes of your time to chat about the new job and set up an interview with a hiring manager from the department you want to work in.

What if I start a job at Stratton and decide it’s not the one for me? Can I switch to another job?

If the job you started isn’t working out for some reason, you can request to transfer departments. We do ask that you stick it out for at least one month, because you could change your mind. If you are still unhappy, just come to Human Resources for a Request to Transfer form. You will need to let us know the reason you want to transfer, and get it signed by your current manager. You can then apply and interview for other jobs around the resort. Transfers are not guaranteed, so be sure to follow through with the requirements of your current job until the transfer is finalized. You don’t want to find yourself with NO job…

After my initial pre-screen interview, what’s the next step?

After the initial interview with a recruiter from Human Resources, your application is forwarded to the hiring manager for the job you applied for. The hiring manager will contact you within one week of receiving your application. If after the initial interview, we do not think you’re a good fit for us, we’ll let you know.

If you don’t hear anything after one week (and please give us all 7 days… hiring season gets CRAZY!!!), please feel free to contact us. We’ll be happy to follow up on the status of your application.

Why do you ask so many questions?!?

We ask a lot of questions because we really care about the kind of people we’re hiring. We take pride in what makes our work place unique… it’s all about the employees. We want our customers to really notice the awesome people who are running the lifts, serving the hot chocolate, shoveling the walkways, grooming the trails, making the snow… you get it, right? 

We look for people who we think will mesh well with the culture we promote:

  • Motivation
  • Positive energy and attitude
  • Willing to embrace and drive change
  • Passion for service
  • Respect for peers and guests
  • Teamwork

So we’re going to ask a lot of questions. We want to get to know you a little bit.  We hope that after talking to us, you’ll want to work here even more!

Is there employee housing?

Stratton Mountain Resort does not provide employee housing.  Craigslist, real estate websites, and local newspapers are a great resource. Towns to look for that are within a reasonable driving distance are: Bondville, Winhall, Manchester, Jamaica, Rawsonville, Townshend, Newfane, Londonderry, South Londonderry, Chester, and Peru. There are plenty of seasonal rooms and houses to rent for the winter, you just have to do some research! 

Is there transportation?


This part of southern Vermont does not have public transportation. The village of Stratton is at the very top of a long and winding access road, so we recommend that you bring your own transportation or make arrangements with friends or family for rides to and from work.  If you do have your own vehicle, be sure to invest in some good snow tires, and make sure you have an emergency kit in your car at all times in case you get stuck somewhere…

What should I bring?

The right clothing.  Be sure to ask your new manager/supervisor about dress code or recommended clothing/footwear for the job you will be doing, especially if you’re working outdoors.  They can give you some great tips for layering and staying warm and dry.

Proper footwear is really important! The outdoor crews around the resort do an amazing job of shoveling and salting walkways and roads. However, conditions are constantly changing, so it’s your responsibility to be cautious. If something looks icy, it probably is!  Be careful.

Keep in mind that our winters can be unpredictable. A day could start out sunny and warm and by the end of your shift, it may be snowing. Be prepared for anything!

Transportation.  This part of southern Vermont does not have public transportation. The village of Stratton is at the very top of a long and winding access road, so we recommend that you bring your own transportation or make arrangements with friends or family for rides to and from work.  If you do have your own vehicle, be sure to invest in some good snow tires, and make sure you have an emergency kit in your car at all times in case you get stuck somewhere…

Money Bring enough to live on for a few weeks. Depending on when you arrive and start working, you may not get paid for three weeks because of how our payroll cycles work. If you don’t have a vehicle, it can be hard to find your way to a bank. We recommend that you set up direct deposit when you arrive. Make sure you have a little bit of a cushion until you are fully settled.

When do I get paid? Where do I pick up my pay check?

Pay periods run for two weeks and end on Sundays. Pay Day comes every two weeks on Fridays. Managers pick up the checks at 1PM on pay days.  Employees should go to their manager for their pay check. Please do not come directly to Human Resources.

If you have any special requests for picking up your pay check, please make arrangements with your manager. Thanks!

Do I get health insurance?

Health insurance is offered to core and regular employees (9 months to year round positions).

For information about your eligibility or details about benefits, check in with your manager or with the Payroll and Benefits Coordinator in Human Resources.

Do I have to do any paperwork?

Yes. But it’s a lot easier than it used to be!

When you are hired, you should head down to Human Resources for your paperwork. You will be asked to fill out a new hire form, as well as a VT State Declaration of Health. Once those forms have been processed, you will be directed to an online site called SyncMyLife. This site allows you to confirm and update personal information, tax withholdings, banking info, and eligibility to work in the US. You will have to complete the steps in SyncMyLife in order to be an active employee, for both perks and pay.

Part of the paperwork process is the I-9 verification form, which is a government document proving your eligibility to work in the United States. You will need to bring in the physical documents for an HR representative.  We do not accept faxes or photo copies.

The most common documents that will prove your eligibility are a) photo IDs (driver and non-driver’s license), and b) social security cards or birth certificates.  You will need a document from both list A and B. A passport is also sufficient. 

You will not be able to start working until you have provided these documents and followed through with all HR requirements. There will be no exceptions, so please come prepared!

Human Resources is open 7 days a week during the winter season, so if you don’t have a computer at home or you just can’t figure it out, please let us know and we will be happy to help you.

So, let’s sum it up…….

NEW HIRES

To become an active employee at Stratton who receives a paycheck (and a ski pass, and perks)  the following must be complete.  You will not be able to start work if you are missing any of these steps!

  1. Apply on line at Stratton.com
  2. Come in to HR for a pre-screen interview (can also be done over the phone sometimes)
  3. Interview for the position with the hiring manager
  4. Wait until you hear back that a job is being offered
  5. Come to HR to fill out a few forms
  6. Be sure to bring your I-9 verification documents. Acceptable documents are:

▪ valid passport  OR

▪ a)valid state-issued photo ID AND b)social security card or birth certificate

              All IDs must be current and copies will not be accepted.

     7.  Log in to online employee HR site to complete new hire and rehire requirements (www.syncmylife.net)

Failure to complete ALL the steps listed above will delay your eligibility to start working, getting your ski pass, and making money! 

WHAT ABOUT ORIENTATIONS and TRAINING?

Hopefully, you will be hired into a job that matches your skills, experience, and interests. On the job training will be provided, and a supervisor or manager will be around to coach and support you while at work.

Please ask your manager before you start about orientations or further trainings you may be required to go to.

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