Information Desk - FAQs


I've never been skiing or snowboarding, what should I wear?

Temperatures at Stratton in the winter can vary widely depending on the month and the current weather. It's not uncommon for temperatures to dip into the single digits or to rise into the 40's. Therefore, it is important to dress in layers. Wearing several layers will keep you warm on the coldest of days, but also allow you to easily remove clothing on the warmer days. Materials made of synthetic fibers work best because they "breath" or wick away moisture. Cotton loses its ability once to keep you warm once it becomes wet.
Snowpants, a winter parka, gloves, hat, headband and/or helmet should be worn on all occasions. A pair of sunglasses or snow goggles are also highly recommended to protect your eyes from the wind and sun.  For more information, check out our Gore-Tex Comfort Tips.

Where do I park?

Stratton has three designated parking areas. Lot 1 is the closest of the three to the Main Base Lodge and is only a five minute walk from the Lodge or a short ride aboard one of our ski shuttles. On busy days Lot 1 tends to fill up quickly.
Lot 2, several minutes up the road from Lot 1, serves as a parking area in the event Lot 1 fills up and has a large parking capacity. Ski buses run non-stop throughout the day to transport guests to and from Lot 2 to the Main Base Lodge.
The Sun Bowl offers the easiest and most convenient parking. Located less than two miles from the Main Base Lodge, the Sun Bowl features a full service base lodge, nordic trails and lift access via the Sunriser Express and Solstice Lift.
There is also valet and permit parking available at a charge. For more information on these parking options call 1-800-Stratton.


How many trails are there?

Stratton has a total of 92 trails, about 600 acres. 42% of that terrain is considered easy, 31% intermediate and 27% advanced or expert. The mountain also boasts 2,003 vertical feet, over 90 acres of glades, 12 lifts and several terrain parks. For more information, check out our snow report.

I have a very young child; does Stratton offer a day care program?

Stratton's Childcare program is a fully licensed childcare facility where indoor fun is always the goal. It's the perfect environment for children from 6 weeks to 3 years old, with safe toys and a staff that understands how to fuel you child's imagination. The facility opens at 8 a.m. on weekends and holidays and 8:30 a.m. on weekdays so parent have plenty of time to hit the slopes as they open.

Lunch is included with the program. Reservations are required. Stratton's Junior School Programs offer options for children ages 4 and over.

To book reservations or to learn more about the child care program or Junior Ski School please call 1-800-Stratton or click here.

I'm hungry, where can I eat?

Stratton offers a wide range of options to satisfy even the most delicate palates. Whether you're looking for fine cuisine or bread and beer, we have you covered. The Main Base Lodge offers cafeteria style dining options, a café and Grizzly's pub and restaurant. The Sun Bowl and Mid Mountain lodge also offer cafeteria style dining options.
The Village, located at the Main Base Area also offers an eclectic mix of dining options. Learn more about where you can eat.

Where is the Main Base Lodge?

The Main Base Lodge is located at the end of the Village, just beyond the clock tower. If you are taking a shuttle from Lot 1, you'll take a right several yards from where you exited the shuttle. From here, take your next left and enter the building through the entrance on the right before the stairs and directly across from the Junior Ski School. If you happen to venture to far and go up the stairs, just go to your right and access any of the many entrances you find.
If you are taking a shuttle from Lot 2, exit the bus and head up the large set of stairs into the courtyard. Continue though the courtyard and take a right into the Main Base Lodge/Sales Center right before the stairs.  Click here to view Stratton's trail and resort maps.

Where are the rest rooms?

Rest Rooms are located downstairs in the Main Base Lodge area, underneath the Sales Desk in the Base Lodge, and between Von Bargen's and Partridge in a Panty in the village.  Rest rooms are also located on the ground floor of the Sun Bowl Lodge.

Where do I purchase lift tickets? Lessons?

Lift tickets can be purchased at the ticket windows. The ticket windows can be found at the front of the Main Base Lodge facing the hill under the red awning. At the Sun Bowl, tickets can be purchased at the ticket windows adjacent to the main entrance.
Lessons can be purchases at the Sales Center at the Main Base Lodge or on the bottom level on the Sun Bowl near the restrooms, shop and visitor lockers, or by calling 1-800-Stratton. Learn More or Purchase Online now!

My spouse doesn't ski or snowboard and has no desire to do so. What can they do?

Stratton is not merely a ski and snowboard resort. It's a resort destination offering a myriad of activities and entertainment. Nordic trails, guided snowshoe hikes, shopping, dining, a fitness center, concerts, spa treatments and special events are just a few of the many activities you can take advantage of. Learn about all of Stratton's activities.

Where is the easiest/learning terrain?

The easiest terrain on the mountain can be found in the middle when you're looking at a trail map. Trails in the vicinity of lifts such as South American, Villager, Tamarack, Solstice and the Carpets are considered the easiest on the mountain and are very conducive to learning and developing skills. Click here to view Stratton's trail and resort maps.

How do I get to Manchester?

The easiest way to get to Manchester is to travel down the access road to the intersection of route 30 in Bondville. Take a left on to route 30 and follow the road for 7 miles until you come to the intersection of routes 30 and 11. Take another left onto route 11 and travel down the mountain for several miles until you come to Manchester. It's roughly 15 miles from Stratton or about 20 minutes.

We don't have any equipment, do you offer rentals?

Yes. Stratton offers ski, snowboard and boot rentals. Our knowledgeable staff will ensure that hit the slopes with equipment that fits, is comfortable and suited to your skiing riding abilities. Our equipment is well tuned so you can ski and ride to the best of your ability and our slopeside location makes it easy to adjust your equipment to your needs. Stratton also offers Burton's Learn to Ride equipment and our MagicTrax program that provides guests with equipment specifically designed for beginners.  Learn More about equipment rentals.

Where do I pick up my rental skis and/or snowboard?

You can pick up this equipment at the rental tent, located directly in front of the Base Lodge or at the Sun Bowl Adventure Center.

What is a SES pass and how do I get one?

SES stands for Safety Education Session pass.  This pass permits skiers and riders to enter Stratton's freestyle parks.  To get a SES pass you must participate in the Freestyle Terrain Safety Education session and read, complete and sign an assumption of risk agreement.  Learn More.

Where can I find an ATM?

You can find ATM's in the following locations: Stratton's Welcome Center, Stratton's Base Lodge, Inn at Stratton Mountain, Mulligan's, Stratton Mountain Provisions, Citizens Bank in Bondville and 7-11 in Bondville.

Is there a lost and found?

Yes, it is located at the information desk in the center of the Base Lodge.

What lodging options are available?

Stratton offers a variety of lodging options and rates.  Whether you're looking for a getaway with that special someone or just need a comfortable spot to rest your head after a long day on the hill, Stratton has you covered. Hotels, condo and Inns are just a few of the options available. Explore all of Stratton's lodging options or stop by the Welcome Center.

Where can I find the terrain parks?

Terrain parks for the 2007/08 winter season can be found on the Village Walk (Burton Parkway learning park), Tyrolienne (beginner park), Betwixt (rail garden), Old Smoothie (advanced park), and Suntanner (expert park-close for US Open Prep). You can also find a halfpipe on Beeline and a Boarder X Course on Lower East Meadow. Plus, for the first time ever, you can ride the U.S. Open park and pipe. Learn more.

All terrain parks are dependent upon current conditions. Parks may close at any time due to poor snow conditions or unsafe terrain.

Where are the nearest Grocery Stores?

The nearest places you buy groceries in the area are 7-11 in Bondville, Clark's IGA in Londonderry, and Shaw's (open 24/7) in Manchester.  There is also a small convenience store in the village, Stratton Mountain Provisions.

I need a medical clinic, where can I find one?

There are several medical clinics in the area. The most convenient is the Carlos Otis clinic (297-2300) located right here at Stratton behind the Gondola. Other clinics include: the Grace Cottage (365-7357 or 365-7676 in emergencies) in Townshend, The Mountain Valley Medical Clinic (824-6901) in Londonderry and the Northshire Health Center (362-4440) in Manchester. There are also several hospitals in the area. They include the Putnam Health Corp (442-6361) in Bennington, the Rutland Regional Medical Center (775-7111) in Rutland and the Springfield Hospital (885-2151) in Springfield. Grace Cottage also serves as a hospital.

Is there someplace I can leave my skis overnight?

You can leave your skis or board at ski check, located at the base of the gondola.
 
Where are the pay phones?

Pay phones are located downstairs in the Base Lodge by the restrooms.  There is also a courtesy phone for local calls near the information desk.  In the Sun Bowl Lodge, phones are on the ground floor.

Where are the lockers and is there a bag check?

Coin operated lockers are located in the east wing hallway and downstairs in the Base Lodge.  There is a complimentary bag check in the east wing hallway that is open weekends and holidays.  There are also lockers available in the Sun Bowl Lodge.