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Cancellation Policies & Meetings

Seasonal Programs
Seasonal Programs are non-refundable and non-transferable: all purchases are final once the season starts, however, participants may move from one Seasonal Program to another; additional charges may apply. 

Seasonal Little and Big Cub 
Reserved days can be changed no later than noon the day before.  After this time, you will forfeit your day.   

Cancellation and Change Policy for Private Lessons, Junior School and Child Care: 

  • Outside of 7 days prior to the lesson time - full return to credit card
  • 7 days to 48 hours prior to lesson time: $50 cancellation fee, with remaining balance on a Gift Card
  • Within 48 hours of lesson time: full forfeiture of the entire cost of the lesson

(Ex: Lesson is scheduled for noon on Saturday you must call to cancel by noon on the Thursday before the lesson)


Guest Satisfaction Policy:
 
So that we can address your concerns, please let us know immediately if you are not fully satisfied with your lesson.

Meetings & Parent Meetings
Alpine Racing, Freestyle, Freeski and Mountain Riders Competition Teams only will run every Saturday and Sunday between November 24, 2012 and March 31, 2013. Parent meetings will take place November 24, 2012.

Little Cub Seasonal, Little Crossroads, Crossroads, Synergy, Peak, Mountain Riders, Mini Mountain Riders and Adult All Mountain Performance will run every Saturday and Sunday between December 1, 2012 and March 31, 2013. Parent meetings will take place November 24, 2012.

This includes the following holiday breaks for all programs:

  • Christmas Vacation: December 22, 2012 to December 30, 2012 (excluding December 25, 2012)
  • MLK Weekend: January 19, 2013 to January 21, 2013
  • Presidents Week: February 16, 2013 to February 24, 2013

Book your seasonal programs starting September 4, 2012 by calling 1-800-Stratton Seasonal Equipment Rentals and discounts at First Run in the Stratton Village. Stratton Seasonal Program participants enrolled prior to 10/8/12 are eligible to receive a 40% discount on ski and snowboard equipment from September 4 through October 8, 2012.

Seasonal Equipment Rental
Equip your kids for the season: purchase a seasonal ski or snowboard gear lease together with your Little Cub or Big Cub seasonal program as well as Little Crossroads and Mini Mountain Riders.
Used Seasonal Equipment Rental: 802-297-4098
New Seasonal Equipment Rental: 802-297-4404

 

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