When and where is check in and check out?
Arriving before 03/31:
Check in is at 4:30pm and check out is at 11:30am.
If you're staying at the Liftline Lodge or the Black Bear Lodge, check in at the Black Bear Lodge.
If you are staying in one of our condos, check in at the Welcome Center. As you come up Stratton Access Road, you'll see the Welcome Center on your right once you've entered the resort.
Arriving before 03/31:
Check in at the Welcome Center. As you come up Stratton Access Road, you'll see the Welcome Center on your right once you've entered the resort.
Check in for Wanderlust: If you are staying at a condo you'll check in at the Welcome Center if you're doing so during business hours. If you are checking in outside of the Welcome Center's business hours you'll do so at the Black Bear Lodge, which is open 24 hours a day. If you are staying at a hotel you'll check in at the Black Bear Lodge.
I'm arriving late, are you going to give my unit away?
Welcome Center Hours
No, you are welcome to arrive at any time. The Welcome Center is open 7am- midnight on Friday and 7am -11pm Saturday- Thursday. If you arrive after the Welcome Center has closed, please check in at the Black Bear Lodge, which is open 24 hours a day.
I've rented equipment, how can I speed up the process of getting my gear?
Go to www.stratton.com/rentalinfo
and enter your information.
Where can I pick up the ticket and rental vouchers that I've purchased?
Any tickets or vouchers included in your reservation total will be waiting for you at check-in.
Can I make ski school reservations while I'm there?
Guests traveling with family should make advance reservations for children's ski and snowboard as inventory is limited.
How do I request an early check-in or late check-out?
The morning of your arrival or departure, call the front desk at 1-800-787-2886 and speak to the front desk to request an early check-in or late check-out.
Are pets allowed?
We only allow pets in Liftline Lodge. The closest kennel is Wagmore and their phone number is 1-802-856-7522.
Other than skiing, what can my family and I do when we're visiting the resort?
Events and Activities
Can we personally be guided around the mountain?
Every day at 9am & 10am, a resort host leads an on-hill tour of the mountain for intermediate to advance skiers and riders. Meet at the Info desk for this FREE tour.
Where do I park?
Stratton offers three free parking areas. Lot 1 is closest to the Main Base Lodge, about a five minute walk or short shuttle ride. On busy days Lot 1 fills quickly at which time parking moves to Lot 2 with non-stop bus service to and from the Main Base Lodge. The Sun Bowl, which typically opens by Christmas Day, offers the closest on-snow drop off and a full service Base Lodge and access to all mountain terrain via the Sunriser Express high-speed six-passenger lift. Shuttles also run from the Sun Bowl to the Main Base Lodge, and are recommended for beginners, those in Childcare or Snowsports School programs. There is also valet and permit parking available at a charge. For more information on these parking options call 1-800-STRATTON (787-2886).
How do I find the Main Base Lodge?
Lodging Guests: If you are staying at Liftline Lodge or the Black Bear Lodge you'll be able to park outside of the hotel. If you staying in the Commons properties (which include Long Trail House, Rising Bear, Founder's and Hearthstone), you'll be provided parking for one car in heated underground parking. Any additional cars can be parked in lot one. For Landmark visitors, you'll have one outdoor parking spot. All other condo visitors will have outside parking for two vehicles per unit.
Will my vehicle fit in the parking garage?
Most vehicles, even with ski/snowboard racks will fit. Large utility vehicle such as a Suburban, Land Cruiser, or Expedition will not fit if they have a Kombi of Thule box. The maximum height per garage is as follows: Long Trail House 7' 6''
Rising Bear 7' 10''
Founder's 8' 4"
Hearthstone 8' 1"
The Main Base Lodge is located at the end of the Village, just beyond the clock tower and through the Courtyard. From the Lot 1 shuttle stop, you'll turn right under the clocktower and enter the building through the entrance on the right before the stairs and directly across from the Junior Ski School. If you happen to venture too far and go up the stairs, just go to your right and access any of the many entrances you find. From the Lot 2 shuttle, head up the large set of stairs into the courtyard and enter the Main Base Lodge/Sales Center right before the stairs.
Where are the rest rooms?
Rest Rooms are located downstairs in the Base Lodge (down the stairs from the courtyard and slope-side entrances) or between Von Bargen's and Stratton Mountain Market & Deli in the Village. Rest rooms are also located on the ground floor of the Sun Bowl Lodge, Mid-Mountain Lodge and at the Summit.
Lost and found?
It is located at the Information desk in the center of the Base Lodge.
Lockers and bag check?
Coin operated lockers are located in the east wing hallway and downstairs in the Base Lodge. There is a complimentary bag check in the east wing hallway open every day. Lockers also available in the Sun Bowl Lodge. We recommend that you lock up your equipment whenever possible. If you are unable to use one of the equipment lockers, there are equipment racks located around the day lodge. Remember- these racks are unsupervised, so please use them at your own risk. Stor-A-Ski, next to the gondola, offers slope-side equipment storage during the day and overnight.
Where can I find an ATM?
You can find ATMs in the following locations: Stratton's Base Lodge, Black Bear Lodge, Mulligan's, Stratton Mountain Market & Deli, Citizens Bank in Bondville and 7-11 in Bondville.
Where are the pay phones?
No pay phones available but we do have a courtesy phone for local calls near the information desk.
Where can I find information boards?
Digital screens, displaying the snow report, events, weather and special promotions, are located at Guest Services, Main Base Lodge East and West Wings, Village Rentals, Sun Bowl Lodge, Inn at Stratton Mountain and other locations.
Where do I purchase lift tickets? Lessons?
Lift ticket windows are slope-side in front of the Main Base Lodge under the red awning. At the Sun Bowl, tickets can be purchased at the ticket windows adjacent to the main entrance.
Lessons can be purchased at Guest Services at the Main Base Lodge or on the bottom level on the Sun Bowl or by calling 1-800-STRATTON (787-2886).
Where do I go for Snow School Lessons?
Little Cub and Big Cub (except Big Cub half day) meet in the Junior School Building located at the base of the mountain across from the Guest Services entrance. Half day Big Cubs meet outside the Junior School in gear ready to go. All other ski school programs meet on the snow outside the Adult Ski School Building located at the base of the mountain in between AMEX and South American Lift.
We don't have any equipment, should I rent at Stratton?
Yes. Stratton offers all new Rossignol ski equipment, Burton snowboards and a full line of high-performance skis and boards all in a convenient slopeside location for quick access to the slopes and easy adjustments to you equipment throughout the day. Our knowledgeable staff will ensure that hit the slopes with equipment that fits, is comfortable and suited to your skiing/riding abilities. Stratton also offers Burton's Learn to Ride equipment and our Learn to Ski program with equipment specifically designed for beginners. Ski and board rentals also available at the Sun Bowl Base Lodge.
What is Adventure Camp (formally known as KidsKamp)?
Adventure Camp is the perfect summer spot for your child to grow, learn, develop and most importantly enjoy summer in the cool Green Mountains of Vermont. Our trained staff provides a safe, educational and fun environment for your children to enjoy all the great activities that Stratton Mountain Resort has to offer in the summer.
Stratton has a few different summer camp options. See them all here
I'm hungry, where can I eat?
Stratton offers a wide range of options with on-mountain and Village dining. The Main Base Lodge offers cafeteria style dining in Cob’s market with classics and new options including noodle bowls and artisan sandwiches plus a café and Grizzly's pub and restaurant. The Sun Bowl and Mid Mountain lodge also offer cafeteria style dining options with outdoor barbecue and other signature selections. The Village, located at the Main Base Area also offers an eclectic mix of dining options and for evening Bentley’s at the Black Bear Lodge offers variety and value.
How many trails are there?
Stratton has a total of 97 trails, that's 624 acres. 42% of that terrain is considered easy, 31% intermediate and 27% advanced or expert. The mountain also boasts 2,003 vertical feet, over 90 acres of glades, 13 lifts and top rated terrain parks.
What is a SES pass and how do I get one?
SES stands for Safety Education Session pass. This pass permits skiers and riders to enter Stratton's freestyle parks. To get a SES pass you must participate in the Freestyle Terrain Safety Education session and read, complete and sign an assumption of risk agreement in the Main Base Lodge by Guest Services. This is also available online, click here
! You'll still have to pick up your SES pass at Guest Services after you pass the online test.
I've never been skiing or snowboarding, what should I wear?
Temperatures can vary widely, dipping from single digits and lower to highs in the 40s. Dressing in layers allows you to adapt to changing temperatures throughout the day. Synthetic fibers work best because they "breath" or wick away moisture. Cotton loses its ability once to keep you warm once it becomes wet. Snowpants, a winter parka or shell, ski gloves or mittens and hat should always be worn. Helmets and snow goggles are also highly recommended. You can find everything you need at Stratton Sports or one of the other shops in Stratton Village. You’ll find skier necessities such as hand warmers, at the Comfort Zone in the Main Base Lodge or at the Sun Bowl.
Stratton Mountain recommends wearing helmets for skiing and riding. Skiers and riders are encouraged to educate themselves on the benefits and limitations of helmet usage. The primary safety consideration, and obligation under Your Responsibility Code is to ski and ride in a controlled and responsible manner.
I have a very young child; does Stratton offer a day care program?
Stratton's Childcare program is a fully licensed facility where indoor fun is always the goal. It's the perfect environment for children from 6 weeks to 3 years old, with safe (and sanitized) toys and a staff that understands how to fuel you child's imagination. The facility opens at 8 a.m. on weekends and holidays and 8:30 a.m. on weekdays so parent have plenty of time to hit the slopes as they open.
Lunch is included with the program. Reservations are required. Stratton's Junior School Programs offer options for children ages 4 and over.
To book reservations or to learn more about the child care program or Junior Ski School please call 1-800-STRATTON (787-2886). Stratton also offers Kids Night Out on the following dates for the 2013-2014 season 12/28, 1/3, 1/19, 2/15 and 2/22 from 5:30-8:30pm.
My spouse doesn't ski or snowboard and has no desire to do so. What can they do?
Stratton is a resort destination offering a myriad of activities and entertainment. Nordic trails, guided snowshoe hikes, shopping, dining, a fitness center with full class schedule, indoor pool and tennis, spa treatments and special events are just a few of the many activities you can take advantage of.
What lodging options are available?
Stratton offers a variety of lodging options to suit every style and budget, right here at the resort. Whether you're looking for a getaway with that special someone or just need a comfortable spot to rest your head after a long day on the hill, Stratton has you covered. Hotels, condo and Inns are just a few of the options available.
Where can I find a medical clinic?
There are several medical clinics in the area. The most convenient is the Carlos Otis clinic (297-2300) located right here at Stratton behind the gondola. Other clinics include: Grace Cottage (365-7357 or 365-7676 in emergencies) in Townshend, The Mountain Valley Medical Clinic (824-6901) in Londonderry and the Northshire Medical Center (362-4440) in Manchester. There are also several hospitals in the area. They include the Putnam Health Corp (442-6361) in Bennington, the Rutland Regional Medical Center (775-7111) in Rutland and the Springfield Hospital (885-2151) in Springfield. Grace Cottage also serves as a hospital.
Where are the nearest Grocery Stores?
There is a convenience store and deli in the village or find groceries at Winhall Market or 7-11 in Bondville, Clark's IGA in Londonderry, and Shaw's or Price Chopper in Manchester.
How do I get to Manchester?
The easiest way to get to Manchester is to travel down the access road to the intersection of route 30 in Bondville. Take a left on to route 30 and follow the road for 7 miles until you come to the intersection of routes 30 and 11. Take another left onto route 11 and travel down the mountain for several miles until you come to Manchester. It's roughly 15 miles from Stratton or about 20 minutes.