January 11 Newsletter

 

 

DID YOU KNOW?

Wired at the Copper Cup offers lunch specials mon-thur with discounted employee prices!! If you need a change of pace from the Employee Cafeteria, or you need something new to suggest to guests think about the Copper Cup!!


Check out the weekly specials and employee prices:


Mon: BLT w/Chips $4.00


Tue: Beef Taco Salad Sm- $3.75 Lg-$5.00


Wed: BBQ Chix Sandwich $5.00


Thur: Meatball Sub w/Chips $5.00

 

GAVE 'EM THE PICKLE!

 

Due to the overwhelming number of great comments that have been coming in from our guests, we are starting a monthly column in the newsletter to share some of the stories of great customer service YOU have been providing:

Upon leaving the Lot 2 bus, the bus driver thanked everyone and got a "Yeah Stratton" cheer from the guests.  It was a fun and upbeat way to end the day and really made me feel appreciated.

One of the scanners at the Sunbowl was talking with guests and realized it was one of their birthdays.  She got the whole lift line to sing Happy Birthday to her!  It really was magic; everyone waiting in a rather long line was laughing and feeling great.  UPDATE - Just in from our on Mountain Spy… it was Sara Wolicki from Finance.  Thank you Sara!

It was really busy in the Base Lodge and I dropped my cheeseburger and fries.  When I went up to buy another one, the cashier remembered me and asked what happened to my lunch.  When I told her the story she kindly took care of the burger and fries for me.  Thank you!

If you have any great customer service stories, please forward to Sara Colgan in HR to include in future newsletters.

 

LAST CHANCE....IF YOU'RE NOT SURE, CHECK!!

 

The Points Perks Program has a final deadline for all currently working employees of January 14, 2009. NO EXCEPTIONS!!
If you,  just realized your dad is a volunteer and you want to give your pass to your 3rd cousin, crumpled your form up and left it on the floor of your car with an array of coffee cups, mud, and gum wrappers, or you neglected to fill out a new form after the comp policy changed you need to come to HR and fill out a new Points Perks form. There will be no changes after Wednesday January 14th!! Those of you who do not fill out a form will have your points open to be used for rentals and group lessons.

 

AMBASSADOR PROGRAM

 

The Ambassador Dinners are quickly filling up. There are very few open spots left. If you are an international employee and are looking to make lasting connections with local people come down to HR and ask about the available spots.  If we can fill up these spots there is the possibility of setting up more dinners with other local people eager to meet you!!! Not sure what the Ambassador Dinner is? Come down to HR and have a chat with anyone of our staff!!!


 

HEALTH AND WELLNESS


 

It's cold and flu season and there are a few things you can due to make sure you stay ahead of all those germs!

~Exercise is a proven immune booster so get in a daily walk or take some runs!

~Sleep well!! Good rest will give your body the strength it needs to fight those colds.

~Wash your hands often and well!!!

~Don't touch your face. Rubbing your eyes, nose, and mouth spreads germs and makes you susceptible to colds.

~Use disinfectant wipes and spray on counters, keyboards, doorknobs and other commonly used objects around your home or work place.

~If your sick , STAY HOME!

 

THURSDAY IS THE NEW SATURDAY!!

 

So, it's Thursday night, the tourists are safe and sound in Jersey and beyond, and your itching for a night out on the town (or in the village!) Thursday night will now be a night the locals get to claim what is rightfully theirs: Grizzly's!!

Join us for $1.25 slices $10 pizzas and $3 beer specials every Thursday night from 3-6. Excluding 2/19/09 (presidents week.) Good food, good people, and good prices. What more could you ask for?

Pay attention for other fun and exciting employee specials through-out the year. I'll see you on Thursday!!

 

RECYCLE YOUR ATTIC

 

If you have any books, dishes, blankets, coats, hats, or other outdoor gear un-used and accumulating dust in your attic bring it down to Tina Hester in HR to be used in employee housing and rid yourself of that un-necessary clutter!!


 

BACK BY POPULAR DEMAND...


 

Starting soon..Employee soccer night  at the wreck center. First come first serve! There are only 30 available spaces for players so if your interested don't hesitate!! The sign up sheet will be at the front desk in the HR office. You will have to sign up every Monday to Play and you can only sign up yourself!! NO EXCEPTIONS! Teams will be chosen by captains so you don't need an entire team of people to play. Soccer Night will take place on Tue evenings. Vans will be arranged for those of you who are in housing and are signed up on the list. Keep your eyes and ears peeled for further announcements and updates!!

 

EARLY MORNINGS, LATE NIGHTS, TIRED EYES: JUST SMILE

 

We've made it through the first holiday season and everyone is getting burnt. Fighting colds, sporting it through rain and ice storms, waking up early, going to bed late, and smiling the whole time!! Lets not lose our luster and keep on smiling!
Superior Customer Service is of the utmost importance at Stratton and a smile is a powerful thing! When you get to the mountain in the morning and your feeling a little less than happy for whatever reason just tell yourself to smile. The first few people you smile at you might have to clench your teeth and fight with your instincts, but before you know it your mood will be lifted and your instinct will be to smile. Smiling is contagious and can affect your mood and the moods of others around you. Sometimes just telling yourself to smile in the morning can make the difference between and ok day at work and a great day at work. Let's all remember we're here to sell a good time and to have a good time doing it!

 

IF YOU HAVE ANY NEWS, UPDATES, OR FUN STORIES YOU THINK SHOULD BE IN THE EMPLOYEE NEWSLETTER CONTACT TARA COSGRIFF AT TCOSGRIFF@INTRAWEST.COM OR 8O2-297-4103. IN THE MEANTIME, KEEP WORKING, KEEP SMILING, AND KEEP RIPPING IT UP!!!!! SIGNING OUT TIL NEXT MONTH~ T-COZ